Contact us today!
Get fast quotes, clear answers, and expert support from our Singapore & Malaysia teams.
Our AI assistant handles all product-related quotations (new & recycled pallets, crates/boxes, hardware) and lumber sourcing (timber & plywood). Ask specs, upload details, and get form-ready requests routed to our sales team—24/7 and instantly.
For other services such as packing, heat treatment/fumigation, pallet repair, or events, please contact our branches below.
Opening Hours: Mon–Sat: 8:00 AM – 5:00 PM (SGT/MYT).
Singapore Office
20 Sungei Kadut Street 3, Singapore 729150
Tel: (+65) 6368 5588 • Fax: (+65) 6362 3702
Malaysia Office (Johor Bahru)
711, BT 4, Jalan Tampoi, 81200 Johor Bahru, Johor, Malaysia
Tel: (+60) 07-332 8218 • Fax: (+60) 07-332 6625
Introducting YatBot Buddy
Streamlined B2B quotations, compliance-ready, across Singapore & Malaysia
Yat Bot Buddy is your go-to virtual assistant for all your needs. Whether it’s a quote, product info, service query, or expert advice, Yat Bot Buddy is here for you, anytime, anywhere.
With its advanced technology, get instant, personalized responses, making your experience efficient and hassle-free. Say hello to quick solutions with Yat Bot Buddy by your side.
Discover what you can do
- Request for Quotation
- I can help you request quotations for new or recycled pallets, cases, plywood, timber, and hardware
- Product Info
- Not sure about the details of our products? You can find out the components of our pallets here!
- Service Enquiries
- We provide packing, heat treatment/fumigation, pallet recycling, pallet repair, and event services! Feel free to inquire for more details with me!
- Expert Advice
- Unsure how to prevent mold growth on our wooden products? Which case is more cost-effective to choose? How to decide between Heat Treatment and Fumigation? I can advise you accordingly!
- Multiple Language
- I am multilingual, fluent in various languages to better serve diverse users!
How do I work?
- Simply click the widget ‘Chat with us’ in the bottom right corner of the screen.
- There are a few frequently asked questions (FAQs) listed on the homepage; simply click the option you are interested in.
- Fill out the forms and click submit; our sales representatives will then send you an official quotation shortly!
- If you encounter difficulty answering the questions, you can ask me by selecting ‘New Chat,’ and I will assist you accordingly!
- If none of the options mentioned above meets your needs, you can simply type the question in search bar, and I will assist you.
Always here to help you
- 24/7 availability
- Get assistance whenever you need it, day or night. Say goodbye to waiting and hello to instant help, ensuring your needs are met promptly, no matter the hour.
- Instant responses
- Experience the power of immediate answers at your fingertips. Yat Bot Buddy ensures you never have to wait in line or scour through pages of information.
- Personalized assistance
- Yat Bot Buddy understands your unique preferences and needs, delivering personalized solutions that resonate with you on a deeper level.
- Time savings
- Say goodbye to wasted minutes and hello to efficiency. With Yat Bot Buddy, you can experience the freedom of getting things done faster, without sacrificing quality or convenience.
Let’s start a chat with Yat Bot Buddy now!
