Quality Assurance

Heat Treatment Policy

Trusted by logistics providers and exporters. We provide certified ISPM-15 Heat and Fumigation services to ensure all pallets and crates meet international export regulations.

Our heat treatment facilities are fully accredited under the International Plant Protection Convention (IPPC) standards for ISPM-15 compliance. Every treated pallet, crate, or dunnage piece is tracked, verified, and stamped with a unique treatment code traceable to our facility.

We maintain strict adherence to phytosanitary standards recognized by major trade regions, including the EU, USA, Australia, China, and ASEAN nations, ensuring your shipments meet customs clearance without costly delays or rejections.

For export-bound shipments, pallets and crates are routed through ISPM-15 heat treatment with segregated flows and batch-level certificates. We log probe temperatures/time, label compliant lots, and attach digital certificates for customs. Domestic cycles bypass treatment unless you specify otherwise.

Treatment spec: Heat treat to 56 °C for 30 min (wood core); probe-logged and saved against your batch ID.
Marking: IPPC/ISPM-15 stamp on two sides (Country–Facility–HT = Heat Treated). Repaired pallets are re-treated and re-marked.
Segregation: Export-ready lots held in clearly marked areas to avoid mixing with domestic pallets.
Documentation: Treatment Certificate (PDF) + traceability sheet (SKUs, quantities, work performed). Probe summaries available on request.
At goods-in/customs: Match batch ID ↔ certificate, verify stamps, proceed.
Special cases we handle: Composite panels (exempt under ISPM-15), moisture dry-down, customer policies (HT-only).